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3 Easy Steps for Ecommerce Success

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There are currently 3.2 billion internet users worldwide – that’s almost HALF of the entire population! So what is it about the internet that has all of these people so intrigued? Most are either scrolling through their social media accounts, watching videos on YouTube or shopping online.

The ecommerce industry is booming.

The temptation to shop online is just too great and who can blame them? The allure lies with the simplicity of it all; no need to carry heavy shopping bags around town, the expedient home delivery system (and it’s even better when it’s free), the large range of products and the validating customer reviews and testimonials to help put our indecisive minds to rest. Shopping online is a blast.

In 2015, 7 out of 10 adults in the UK purchased goods or services online. 80% of these consumers (57% of the UK population) carried out the transaction via their smartphones. These figures are expected to rise in 2016, skyrocketing ecommerce profit margins to figures never thought possible.

With so much potential still to come, ecommerce owners have the opportunity to retain even more customers. All it takes is a few easy steps to implement a simple ecommerce strategy that will increase online sales and yield best possible results.

So here they are, the top 3 steps for ecommerce success:

3 Easy Steps for Ecommerce Success

Step 1: Bring it to the Little Screen (Mobile Optimisation)

Four out of five people use their smartphones to shop online. In fact, mobile sales account for over one third of global ecommerce. By adapting your strategy and the usability of your site to accommodate mobile users, you will be able to access this whirlpool of mobile shoppers.

A responsive design will automatically rank higher in search engine result pages, which is an added bonus of going mobile. When we say ‘mobile optimisation’, we aren’t just talking about mobiles. The responsive design must cater to other small screen devices such as tablets and smartphones etc.

A consistent customer experience is essential because over 30% of mobile shoppers abandon a shopping cart if the experience proves to be frustrating, slow or simply not fully optimised. The checkout process must be seamless and simple. Users should be able to purchase from your site just as they would be using a laptop or computer. Alternative payment options will make the experience more pleasing to many users. Some people prefer to shop online with credit cards whilst others prefer to use PayPal. Cater to all possibilities to reach each potential customer.

 

Step 2: Speak to the Individual (User-Focused)

Adopt a user-focused approach. Shoppers aren’t looking for something to suit everyone else. They want something that suits themselves. Speaking to the individual rather than the masses will help to keep your strategies focused and less ‘flimsy’. Connect to your customers on a more personal level and accommodate their shopping experience to reflect their preferences.

According to recent studies, 45% of online shoppers prefer buying from a website that offers them personalised offers. Make your customers feel special and they will reward you for it. So, how is it done effectively without seeming too ‘pushy’?

Tailor content to target the user. This means having dynamic product pages that speaks to the user rather than reading like the back page of an instruction manual. Imagine yourself as the shopper. You’re in need of a brand new handbag but you don’t want just any old handbag, you’re searching for one to take to the beach this summer. So, you come across the perfect product. The images are clear and it all looks perfect until you read over the robotic copy and immediately feel deflated. Personalised product descriptions will generate more interest in the product. Cater to the needs of your customers. If you are selling a beach bag, describe it in a way that will intrigue and entice consumers.

Consider using personalised recommendations to target customers based on location or buying and browsing history. This again is a method of user-focused targeting online and it works exceptionally well. Big ecommerce sites such as Amazon use personalised recommendations throughout the user shopping experience to accumulate even more sales and it works extremely well.

 

Step 3: Bring it Together (Social Customer Experience)

Provide users with a superb customer experience to set your brand apart from your biggest competitors, increase brand loyalty and to encourage customers to return to your site. If you own a small company, customer services should be one of your main priorities. People talk. Stories of disastrous customer service experiences have gone viral in the past. It’s the kind of publicity you definitely DO NOT want to provoke. Treat your customers like they are the most important people in the world and they will be more likely to buy from you.

Social media is an excellent way to establish a consistent brand experience. Many people contact companies via social media channels. It’s a convenient way of communicating with a brand so make sure that you provide fast responses and don’t keep them waiting for too long. Remember that a customer has emotions. You want to solve their problems and do so with courtesy and respect.

Many successful ecommerce sites have embedded a live chat function to allow customers to get in contact whenever they like. The great thing about this is that it provides instant customer service when it is needed most. Communication is important. Listen to your customers and your profit margins will thank you for it!

Our team of digital marketing experts and web design Belfast and web design Newry teams can help with any digital marketing adwords video production social media SEO Belfast Magento PPC Agency Belfast or web design questions you may have.

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Why Magento is KING of Ecommerce Platforms

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If E-Commerce had a monarchy, Magento would take the crown as the king of E-Commerce platforms. It is the reason why millions of online businesses are constantly migrating away from their current website hosts in favour of Magento. This unique eCommerce platform offers its users a series of rich features and powerful inbuilt functionalities. As the leading online platform, Magento can take your business to the highest levels of digital success.

When choosing the right platform for your business you must accurately define your individual business goals, objectives, vision, target audience and a USP of relevant products/services offered. Once you have gathered this information and you have your sights set firmly on the advancement of your company, it is then time to choose the perfect E-Commerce development platform that will get your business to where it needs to go.

Magento is, without a doubt, the BEST E-Commerce platform, especially for business that require a large amount of products on their listing pages and need an ultra-fast hosting system.

Why Choose Magento?

1. CMS customisation is simple and hassle-free.

2. Advanced supplier management modules.

3. The amount of additional modules that you can use to further customise your pages are endless.

4. You have freedom when choosing your hosting service.

5. Mobile Friendly.

6. Store integration across multiple devices such as smartphones, desktops and tablets etc.

7. Customer Segmentation.

8. As an open source platform, you can download Magento for free.

9. Use one system to manage and run multiple websites.

10. Scalable platform allows you to mold Magento to suit your individual business needs.

11. Advanced shipping options – great news for E-Commerce websites and their customers!

12. New features are constantly being added by the professional designers of Magento.

13. Strong and powerful security and 100% stability.

 

With so many advantages, it’s hard not to see why Magento is the ideal E-Commerce platform. With a sales focused Magento design, you can boost conversion rates, improve user experience, increase site loading times and market your brand in new and inspiring ways online.

Once you have a Magento E-Commerce website, the next step is to optimise its functions and speed. Full site analysis ensures that you obtain the best advancements as possible in accordance with your business objectives and desired outcomes.

In terms of SEO, Magento is a gold mine. Reach top search engine rankings and watch your traffic numbers rise as a result. With Magento’s ability (paired with the specialist knowledge of a professional E-Commerce development company) your business website can offer potential customers with the luxury of fast express checkouts and detailed shipping information.

Choose Magento if you want your business to achieve advanced TRAFFIC, CONVERSIONS and SUCCESS.

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How a Secure E-Commerce Solution can help you Reduce Scam Risk

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Using a secure e-commerce will help to ensure that your site is never at risk of being hacked or invaded by members from a third-party. Valuable data must be protected from harm and intrusion and the only way to ensure constant protection from such scams is to use a safe e-commerce provider who will use their expertise on the matter to guarantee permanent safety and security. Here are some ways in which a secure e-commerce will reduce the risk of scam:

Providing a Secure E-Commerce Platform

Choosing a secure platform from which to host your e-commerce is the first step towards ensuring online safety. Ryco Marketing uses Magento as a secure E-Commerce Platform that is trusted by the world’s leading Brands. It is built to deliver high performance and is compliant with PCI (Payment Card Industry) and DSS (Data Security Standards) which helps to ensure that both your business and customer data is protected.

Protects your E-Commerce from Invasion

Avoid loss of important and essential data by using a secure e-commerce that allows you to constantly check the condition of your website for viruses that may have seeped into the site. A secure e-commerce site will reduce the chances of this occurring in the first place which means your site remains protected from threats. Ryco Marketing for instance, uses professional software packages that carry out regular vulnerability assessments to determine how exposed your site is to potential hackers, thus allowing for immediate action to take place in order to stop unwelcomed third-parties from entering the site.

Highest Possible Security Measures

Having a secure e-commerce in place ensures that only the highest quality of security measures are in place. Regular software updates are carried out to confirm that the site is continuously updated with the latest and best forms of security software. The use of high tech encryption software secures all types of data, most importantly financial information and confidential data. Putting up firewalls is perhaps the most basic mode of security and any e-commerce site worth its name should be expected to have a powerful firewall in place to stop attackers dead in their tracks before they have a chance to breach your network and get their hands on essential information.

Employ Additional Security Systems

Using various levels of security is something that a good e-commerce will do to provide you with the highest possible mode of onlinesecurity. They employ a security alert system that will instantly alert you to any suspicious or strange behaviour on your site (such as multiple transactions coming from the exact same IP address). Installing a card and address verification system will also give your e-commerce that extra layer of security to reduce the chances of having any deceitful charges.

 

 

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Ecommerce – Gateway To Global Trade Domination

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Doing business online is now accepted as a means of business growth potential on a global scale. Many entrepreneurs are now recognising the value of virtual stores and are convinced that this is where business of the future will be conducted.

The potential is unlimited and with cost effective and credible ecommerce applications, businesses are being taken to an area where they can best flourish. With an enormous catchment of buyers and sellers online you need an ecommerce platform to grow your business and reach out to your potential market. Every conceivable product and service is now available to buy or sell online and ecommerce is the in word and concept. A well designed and built website will help launch your enterprise on a sound platform, and an effective marketing strategy and campaign will assist online growth. To sustain this growth you will have to consider search engine optimisation campaigns which creates awareness of your business and products online. Initially it is essential to ensure that your website build includes integrated SEO modules to give you an immediate boost in the search engine rankings and to put your business on the world map.

Parochial or regional targeting is not a sole option for growing businesses online. You need to open your business to as wide a market as possible in other words the global markets. If you manage to secure sales of 3% for example in a regional area, you can increase this a hundred fold at least by opening up to a more densely populated global market. To achieve this standard of online trading success your ecommerce web design must be fit for purpose, so ensure you have a solution that is professionally designed, coded and marketed before attempting to engage world markets. Language is no longer a barrier to international trading as your ecommerce website can be presented in any language you choose. Security of payment is a highly rated priority for customers so this must be a prime consideration when having all the required features integrated technically in your ecommerce application. Merchant accounts should work smoothly with secure transaction tools and shopping cart reliability. If you have all these integrated facilities and a highly visible website then your ecommerce solution will prove a valuable gateway to global trade domination.